Common Questions & Helpful Answers

All our treasure hunt bags are shipped from our warehouse in Sydney, Australia.

We aim to get your order ready with care within 2–3 business days. Once packed, your delivery time will depend on your location:

Australia

• NSW & QLD Metro: 2–4 business days 

• Regional areas: 5–10 business days 

• Other States (Metro): 5–10 business days 

• Express Shipping: 1–4 business days via Australia Post Express (processing time still applies) 

International Orders

• Standard International: 2–6 weeks 

• Express International (where available): 1–3 weeks
  Shipping times vary by destination and customs clearance in your country.

Once your order is shipped, you’ll receive a tracking number via email to follow its journey. 

Each Treasure Bag is thoughtfully pre-curated with a surprise selection of themed treasures to create a fun and magical experience, so individual items can’t be selected.

Our Treasure Hunt Bags are best suited for children aged approximately 5–10 years and are perfect for birthdays, playdates, school holidays, or any day that needs a little more magic.

They are recommended for ages 3 and up due to small parts that may present a choking hazard. Adult supervision is required.

Each bag includes: 

•  A beautiful treasure bag 
• A printed treasure list
• 6 themed toys to hide 
• Star stickers for marking finds

All you need to do is hide the treasures and let the adventure begin! 

No clues needed. This hunt is simple and joyful. Children search for real toys listed on their sheet (like “car,” “dinosaur,” or “sparkly ring”), using their eyes and curiosity to spot each one.

We do not offer refunds for change of mind. If your order arrives faulty or damaged, please contact us within 7 days of receiving it with clear photos of the issue and your order details, and we’ll arrange a replacement, refund, or store credit.

Yes. Once your order is shipped, you’ll receive a tracking number by email to follow your treasure’s journey. Orders containing only cards are sent untracked.

We currently ship within Australia and New Zealand. Our Treasure Hunt Bags are not available for international shipping at this time.

Simply hide the treasures around your chosen space, whether that’s indoors, outdoors, or a mix of both, then give your child their Treasure Hunt Bag and matching checklist and let the search begin. As each item is found, they can mark it off with a sticker and keep going until they’ve discovered them all.

You can make it easier or more challenging depending on where you hide each item. For more ideas and inspiration, visit our Hints & Tips page.

Yes. You can purchase multiple Treasure Hunt Bags directly through our website, making them perfect for parties, school events, and special occasions.

If anything is missing, please contact us within 7 days of receiving your order with your order details and we’ll resolve it for you.

All items are selected for children aged 3 years and up. They contain small parts and require adult supervision.

Yes. Simply enter the recipient’s address at checkout.