When you use our website or place an order, we may collect the following types of personal information:

Device Information:

• IP address, browser type, time zone, cookies, and how you interact with our site.
• This helps us understand how visitors use our site and improve your experience.

Order Information:

• Your name, billing and shipping addresses, email, phone number, and payment details.
• This information is used to process your order and send your goodies to the right place.

Voluntary Information:

• Any personal info you provide when contacting us, subscribing to emails, or participating in promotions.

We use your information to:

• Process and ship your orders
• Communicate with you about your order or our products
• Respond to customer service requests
• Send updates, promos, or magical news — only if you’ve said yes!
• Improve our site and understand how visitors use it

We only share your information with trusted third-party services that help us operate our business. For example:

• Shipping providers to deliver your orders
• Payment processors to handle secure payments
• Email services to send order updates and newsletters

We’ll never sell your data. Ever.

We may share information if legally required (e.g. court orders, law enforcement).

Like most websites, we use cookies, pixels, and similar tools to:

• Help our site function smoothly
• Understand how you browse so we can make it better
• Occasionally show you relevant ads (if you’ve opted in)

Sometimes, we may use tools (like Google or Facebook ads) to share our products with people who’ve visited our website, so you might spot a magical treasure bag on your social feed later!

If you’d prefer not to see these types of ads, you can change your settings directly with the platform:

• Visit your Facebook Ad Preferences
• Check your Google Ad Settings
• Or explore YourAdChoices to manage other advertising preferences

We always aim to make your experience enjoyable and respectful and never spammy.

You can disable cookies via your browser settings, but parts of our website may not work as well without them.

Our site currently does not respond to “Do Not Track” browser signals.

Your data is stored securely and only accessed by authorised personnel.

We keep your order information unless you request its deletion.

If you’re shopping from outside Australia, your data may be transferred internationally. By using our site, you consent to this.

You have the right to:

• Access the personal information we hold about you
• Request corrections or deletions
• Opt out of marketing at any time

We may update this policy as needed to reflect legal, technical, or business changes.

The most current version will always be posted on this page.